Customer Service Assistant (Part Time)
Local Part-Time Job Overview: San Jose
Job Title: Customer Service Assistant – Flexible Part-Time Role Employer: Dollar General (Hiring for part-time roles in San Jose) Based in: San Jose, CA (a central San Jose location) Experience: Entry-level friendly, with training in San Jose.
Pay: $21-$26/Hour (approx. $28.3k/Year) Benefits: Flexible scheduling to fit your personal or study commitments. Excellent work-life balance for part-time staff in San Jose.
Position Scope
This part-time position centers on your professional skills within the Retail Customer Service space in San Jose.
- This part-time role in San Jose is an excellent opportunity for professionals skilled in relevant skills.
- Our Dollar General part-time team in San Jose, CA is growing.
- Benefit from working part-time in San Jose, a key hub for the Retail Customer Service industry.
Customer Service Assistant (Part Time)
About Dollar General
Dollar General operates over 19,000 neighborhood stores providing everyday essentials to communities. We focus on delivering value and convenience through a streamlined retail model. When you embark on a career in part time customer service jobs with Dollar General, you are joining you are joining a team of 170,000 retail professionals who take pride in operational execution and daily store readiness.
Job Summary
Start contributing from day one by keeping shelves stocked, processing transactions accurately, and helping customers find what they need. This part-time role offers an energetic environment where physical movement and time management keep every shift moving quickly. You will serve as Part-Time, delivering the signature High physical and mental stamina for fast task-switching that sets Dollar General apart in the retail customer service.
Comprehensive Responsibilities
- Register Operations: Process an average of 35 transactions per hour using the POS terminal while maintaining a 99% cash-handling accuracy rate.
- Inventory Stocking: Unload weekly delivery trucks containing up to 1,200 cases and stock merchandise onto retail shelves using U-boat carts and box cutters.
- Store Recovery: Face and front 4 aisles of merchandise every hour to ensure products are pulled forward and price tags match system pricing.
- Customer Assistance: Greet 100% of entering customers within 10 seconds and resolve product location inquiries across 10,000 active store SKUs.
Industry-Leading Benefits & Salary
Enjoy robust part-time perks designed to support your schedule and financial wellness.
- Salary: $19.00–$24.00 per hour
- Flexible Scheduling: Select shifts ranging from 15 to 25 hours per week that accommodate school schedules or second jobs.
- Employee Discount: Receive a 30% discount on private label items and regular store merchandise.
- Wellness Support: Access free mental health counseling sessions and 24/7 telephonic medical support.
Requirements & Qualifications
- Must be at least 18 years of age to operate heavy store machinery and sell age-restricted goods
- Ability to lift up to 50 pounds repeatedly throughout a 4-hour or 6-hour shift
- Minimum 6 months of cash handling or retail sales floor experience
- Available to work weekends, evening shifts, and holidays based on store traffic volume
Frequently Asked Questions
How much does the Customer Service Assistant position pay at Dollar General?
This role offers a pay range of $21 - $26. Actual compensation may vary based on experience, shift, and location within San Jose.
Where is this Customer Service Assistant job located?
This position is based in San Jose, CA. Dollar General has facilities throughout the region, but this specific opening is in San Jose.
Do I need prior experience to apply for this Customer Service Assistant job?
No prior experience is required. Dollar General provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.
How many hours per week is this part-time Customer Service Assistant role?
Part-time positions at Dollar General generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
Are weekend-only schedules available for this position?
Dollar General offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in San Jose.
Does Dollar General provide training for new hires?
Yes, Dollar General provides comprehensive paid training for all new associates. This includes safety orientation, equipment operation certification, and role-specific process training.
