Customer Service Team Member (Part Time)
Role Based in Boston
Snapshot
- Flexible Role in Boston: Customer Service Team Member
- Based in: Boston, MA (our growing Boston office)
- Experience: Open to all levels.
- Employer: Dollar General (Hiring in Boston)
- Urgency: Final applications accepted.
- This Boston-based role is an excellent opportunity for professionals skilled in relevant skills.
- Our Dollar General team in Boston, MA is growing.
- Benefit from working in Boston, a key hub for the Retail Customer Service industry.
Salary and Benefits
- Pay: $17-$20/Hour (approx. $22.9k/Year)
- Benefits: Benefits may be available based on employment type.
- Project-based work with clear objectives.
Day-to-Day
- Apply your your professional skills skills at our Boston location.
Customer Service Team Member (Part Time)
About Dollar General
Dollar General operates over 19,000 neighborhood stores providing essential household goods. We focus on delivering everyday low prices and convenient access for millions of shoppers. When you embark on a career in part time customer service job with Dollar General, you are joining you are joining a collaborative team of 4 to 8 store associates who execute daily merchandising plans, assist an average of 300 daily shoppers, and maintain aisle safety standards.
Job Summary
Step onto the sales floor and make an immediate impact by greeting shoppers, operating cash registers, and stocking shelves. Start earning pay on day one while working shifts that fit neatly around your school schedule or second job. You will serve as Part Time, delivering the signature Reliable that sets Dollar General apart in the retail customer service.
Comprehensive Responsibilities
- Register Operations: Operate the POS cash register system accurately to process 40+ customer transactions per hour with precise cash and credit card handling.
- Inventory Stocking: Unload freight delivery trucks and stock inventory onto metal shelving units across 6 assigned store aisles using box cutters and rolling carts.
- Store Recovery: Complete front-facing and recovery tasks for at least 3 store aisles every shift to ensure merchandise is neat, priced correctly, and fully visible.
- Customer Assistance: Greet every entering shopper within 10 feet and answer inquiries regarding product locations, pricing scanner checks, and promotional sales.
Industry-Leading Benefits & Salary
Enjoy flexible scheduling and direct support designed for part-time team members seeking balance.
- Salary: $19.00–$24.00 per hour
- Flexible Scheduling: Select weekly shifts ranging from 12 to 25 hours that accommodate school timetables or secondary employment.
- Employee Discount: Receive a 30 percent discount on private-label store merchandise and everyday household essentials.
- Daily Pay Access: Access earned wages before regular paydays using our mobile app integration on day one of employment.
Requirements & Qualifications
- Ability to lift up to 50 pounds repeatedly during freight unloading tasks
- Minimum of 6 months of cash handling or retail customer service experience
- Availability to work at least 2 weekend shifts per month
- High school diploma or current enrollment in high school or higher education
Frequently Asked Questions
How much does the Customer Service Team Member position pay at Dollar General?
This role offers a pay range of $17 - $20. Actual compensation may vary based on experience, shift, and location within Boston.
Where is this Customer Service Team Member job located?
This position is based in Boston, MA. Dollar General has facilities throughout the region, but this specific opening is in Boston.
How many hours per week is this part-time Customer Service Team Member role?
Part-time positions at Dollar General generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.
Are weekend-only schedules available for this position?
Dollar General offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Boston.
Does Dollar General offer tuition assistance or education benefits?
Yes, Dollar General offers tuition assistance or education benefits for eligible associates. These programs can help cover tuition, books, and fees toward degrees and certifications — check the listing or ask the employer for full details.
Do Dollar General employees get discounts?
Yes, Dollar General associates enjoy employee discounts and other perks. Exact discount details and eligibility are provided during orientation.
